ORDERING

If your delivery is in less than 2 days away unfortunately you won’t be able to order online, just call our office directly on (07) 4721 2512 or 0414 783 455.

For your convenience we accept Visa and Mastercard.

Credit Cards Accepted

FREE DELIVERY INFO
To qualify for FREE delivery:

  1. We ASSURE DELIVERY to your accommodation by 2pm and equipment MUST BE AVAILABLE FOR PICK UP BY 10am. Delivery requirements outside of these times incur a delivery fee or require an extra days hire.
  2. Minimum order of $25.
  3. 1 days notice is required when placing an order to receive FREE delivery. Orders placed the same day may incur a small delivery fee.
  4. To have deliveries made the same day in the Free Delivery area and/or outside of standard delivery hours fees may apply.

MORE DELIVERY INFO

$15.00 DELIVERY AREAS (Includes Delivery & Pick Up):
Outside of CBD area (Minimum hire order $25.00)

$20.00 DELIVERY AREAS (Includes Delivery & Pick Up):
North Shore/Bohle – Bushland Beach, Cluden – Alligator Creek, Kelso or Rangewood/Rupertswood. (Minimum hire order $40.00)

CUSTOMER PICK UP from Showroom location: 209 Ingham Road, West End/ Townsville.

CAR RESTRAINT INSTALLATION
We’re trained restraint professionals (ACRI) and (Kidsafe Qld) and provide a fitting service for our own hired car seats. This means we have been trained specifically by the Nation’s only specialist baby restraint body in both fitment, and customer education of Baby Restraints.

They provide support to all their accredited fitters so you can have peace of mind knowing that we have the best training possible to keep your baby safe….

We offer fitment of your own car seat/baby capsule so you can transport your little bundle with confidence. Prices for baby restraint fitment are as follows:

Restraint fitting service “ You come to us” $30 We come to you $35

Extensions seatbelts and other peripherals where required are extra

Our equipment complies with the Australian / New Zealand standard AS/NZS 1754 child restraint for use in motor vehicles. This standard is one of the most stringent child restraint standards in the world, so restraints manufactured to this standard and properly installed offer excellent protection in a crash.

MAINTENANCE
We pride ourselves on supplying high quality equipment in good condition. And we thoroughly clean and disinfect all the equipment after every use. We only have items that we would use ourselves so you can be 100% confident that we hire out safe, Australian Standard equipment and we do not compromise on style!

REFUNDS & CANCELLATIONS
We know things can change, so if you provide us with more than 48 hours notice of a cancellation before the hire commencement date, we will give you a 100% refund via the same method you paid us. If it’s less than 48 hours notice we’ll give you 50% refund on the hired equipment and fully refund your delivery charge (if applicable). Unfortunately, if a product is returned early, there is no refund. We are committed to our products and services. Contact us directly via telephone if you would like to discuss a refund.

Please read our Terms and Privacy section for detailed information about cancellations, refunds and using our service.